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So on today my lines were automatically ported into Cricket with out me having a SIM card to use my phone with the Cricket network! I am so upset now because my order still haven’t been received and now I don’t have a working phone! Ugh! I will never be using Cricket every again whenever they fix this problem! Ugh!
12- 23-19 Service problems since last week, not repaired after tickets put in! 1 phone/account states private# out going other still no voice mail service! Other accounts in zelienople, Pa. 16063-2929 area having major issues also no texts no service calls not working no voice mail, its been a week! Gonna have to get new service! Im losing business! Never had problems for almost 20 years and I dont use face book. Please please look into into?! Sincerely John
I've had service through Cricket since February of this year. A few months ago, my mother asked me if she could add my phone line to her family plan so it would give all of us a lower monthly payment. (Me, my mom, my brother, and my boyfriend) I agreed to the switch, fast forward to today, my mother and I had a falling out, and even though I pay for my own phone line, she was able to suspend/cancel/disconnect my service because she's the account holder. My question is what happened to my phone number and how can I reactivate/restart my service?
I recently enrolled with Cricket Wireless (last Friday). Signed up for the $55 unlimited plan and got the Moto Play. Before purchasing the phone the sales associate asked what id typically be using my mobile device for and I replied with " Mainly for gaming" The Moto Play is what they recommended and what I walked out of the store with. After just hours off using the device it became clear to me that it his device is certainly not suitable for gameplay. I looked online at the cricket website and discovered several other phones that I could have and should have been offered instead of the Moto Play. I was not. I know I should have researched before the purchase instead of afterwards, but I was under the assumption cricket employees would point mebi. The right direction. Is there anyway that I can exchange this device for a different one?
My bill is $110 with hot spot I made a payment of $120 to get $10 on extra hotspot plus the $25 for referral so I call a day before to have them add on the hotspot the costumer service never one Sayed to me to wait until my bill cycle to star to do the add-on he said I will do it and it will star next bill cycle on the 12th restar ur phone to get ur hot spot well guess what woke up to no service call them and all they did was activated again but refuse to give me my hotspot if they didn't want to give me the 25 for referral that's fine but on top of that they took my extra 10 bucks I work so hard for and keep it saying they had nothing that can be done I hate cricket it was a bad investment and since I hardly work bcs of the covid19 am stuck with them if I had the extra cash I would move back to boost don't recommend this company at all
Hello,This issue is quite frustrating. I am paid up on my service and I have plenty of data, yet I am unable to RECIEVE text messages. I have had a lot of communication snafus because I was under the impression that people were not texting me as scheduled, when in reality they have done so, but those messages never reached my phone.How can this issue be resolved as quickly as possible so that I do not have to switch providers?
My father prepaid for a whole year of Cricket service in Dec 2023. He had to switch service this week due to Cricket not working in his location any longer. He still had 5-6 months of credit remaining with Cricket. Is it possible to transfer that credit to my account?
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