General Account / Profile

  • 677 Topics
  • 1,691 Replies

677 Topics

E
ewing4901Extra
asked in General Account / Profile

file a complaint

I have paid my bills with cricket for almost 3 years now. Yesterday my phone was disconnected and I have a $147. Amount owed. I have called and been hug up on 2 times after not getting anything resolved. The person disconnected me only after stating several times that I am not satisfied with her and need to speak to a supervisor. She refused me and then hung up. My problem is I paid on September 15th. And now they say I owe $147.00 more. They " refunded " my August payment to an account I do not have and I need to call the bank. I paid August and used my phone all month. I paid Sept and only used 1/2 of the month. Why do they send money for previous month? Nobody can answer that. I have been ripped off. My bill is only $86 month and has been for a few years. How do I get a hold of someone to do something with this? Do I have no recourse but to sue? I'm disabled and elderly and I need the phone.

1
M
7 hours ago
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pburt777Paparazzi
posted in General Account / Profile

CUSTOMER APPRECIATION

I've been with Cricket for 20 years. One thing I fail to see is any customer appreciation for those who have been customers for a while. As an example, you can buy a phone for .0 if you bring your number to Cricket but if you want to upgrade it's 149. I think that should totally be the other way around. I have paid thousands to Cricket over the years and the least they can do is give me a good phone at .0 cost to me. The excuse I always hear from them is that I still get the phone cheaper than if I bought it somewhere else. So? Big deal. Then offer that to a NEW customer and reward the customers you've had for a while. I think that sucks and I feel I am always getting the short end of the stick with this company. So, why do I stay? Because I can.

1
C
2 years ago
J
JUANVI59Extra
posted in General Account / Profile

Cricket me estafó

El 6 de noviembre 2019, fui a la tienda ubicada en 12230 W Lake Houston Pkwy Ste 165 Houston TX 77044-5965 (281)2584424 y el vendedor de nombre NELSON M, me ofreció un LG Fortune 2, y me dijo que el mismo era desbloqueado, que podía utilizar el teléfono y al mes siguiente yo podía operar con cualquier otro chip, y resulta que no es así. Estuve con el servicio tres meses y no me permiten desbloquear el equipo por el cual ya con renta y costo del equipo va por $213,70.Me estafaron.JUAN HERRERA346 342 2572juanvi59@hotmail.com

0
J
3 years ago
S
star2007Extra
posted in General Account / Profile

Account password

Can additional phone lines on my account have it's own pass code to access only the information for that particular line?

1
J
4 years ago
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wjusticeExtra
posted in General Account / Profile

Cricket account shows a different phone than I have

Cricket wireless account shows different phone than I have

2
R
3 years ago
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Sruizhdz99Extra
posted in General Account / Profile

Cricket Wireless online

Is anybody else's online account not working? Mine said that it’s temporarily unavailable.

1
Grod_Cricket
3 years ago
Q
quimbombExtra
posted in General Account / Profile

Numbers still showing under previous carrier

Hello,I’ve got two lines which I ported to Cricket. Whenever I have ported lines before, they are automatically updated in the registry of phone numbers showing the new carrier.However, my lines do not show under Cricket/Att but h2o wireless which was my carrier before the last one.Is it possible for Cricket to update that?

1
jdor_Cricket
2 years ago
J
Joeyjr24Extra
posted in General Account / Profile

Help,

I have a phone number to cricket but my phone got stolen so I need help get my account information

1
BillyM_Cricket
4 years ago
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shroutfrhatada5hExtra
asked in General Account / Profile

order pending with no purchase

I attempted to modify my plans to include a hotspot feature, but while entering my payment card information, the process froze and subsequently logged me out of the app on my phone. Currently, there's an ongoing pending order, and I'm unable to proceed any further. How can I resolve this situation?

1
M
24 days ago
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lordieRising Star
asked in General Account / Profile

i had to send my first cricket phone back

i had to send my first cricket phone back the power button went .. was wondering about the phone do you hard erase the phone  and why did the power button go ?  

2
L
9 months ago
A
aliciamoore3131Extra
asked in General Account / Profile

No service

We do not have cellular service as of a few hours ago. We are in the Jasper County, GA area. Can you tell me what the issue is?

1
X
5 days ago
M
Malikma1314Extra
posted in General Account / Profile

Phone

0
M
5 years ago
S
SeangrenzExtra
posted in General Account / Profile

Greed

Ya why does my service suck ??having a data limit isnot unlimited that is called a service plan I up grated to unlimited but my phone slows to a crawl and won't let me on eBay or Amazon when this data limit is reached I wonder how Amazon or eBay would feal about this situation,if they new how much money they were losing due to your greed for more money

1
N
3 years ago
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Cricketise0601Paparazzi
posted in General Account / Profile

refer

How many lines can one customer refer?

1
C
5 years ago
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lodellbExtra
posted in General Account / Profile

Security

How can I access my account and payments. It says too many attempt. How can I tell if I am hacked?

1
Bulldog
4 years ago
J
john_redcornExtra
posted in General Account / Profile

newer cricket numbers in the dayton area the start with 8

0
R
10 months ago
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vartan14ProPaparazzi
asked in General Account / Profile

Havent received Return instruction and label email

Hello, I used the return portal to submit my return about 2.5 hours ago, and I haven’t received the label and instruction email yet , can an employee help?

1
D
6 months ago
D
digital1Extra
posted in General Account / Profile

weedit

Need outsource editing services with quick turnaround time and simple order submission? We recommend using Weedit.photos.com which offers headshot retouching, removing the background, and clipping path services.

0
D
2 years ago
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smithmachinist0Extra
posted in General Account / Profile

How do I access my Spectrum email?

So in spite of the fact that the organization has been available for around 20 years, a few takeovers and a rebranding effort from Charter to the Spectrum brand may have confounded customers with respect to which email customer they have a place with.Be that as it may, during every one of these changes, email clients got the opportunity to keep their email account with the underlying certifications.What has changed, however, was the immediate access login page. Existing clients are currently being diverted from their unique login page to the Spectrum email login address where they can enter their qualifications.This is substantial for all previous Road Runner/Time Warner Online, Bright House Networks, or Charter customers. 

0
S
2 years ago
T
Turtleshells21Extra
posted in General Account / Profile

Possible outage no service 30507

There has been no service for 15 hours in Gainesville

0
T
3 years ago
M
MikeandjillyExtra
posted in General Account / Profile

Call and. Text

Ifro 8-16-20 to present incoming and out going twxt and calls

0
M
3 years ago
K
kcoboslaraExtra
asked in General Account / Profile

out of stock

i wanted to get the iphone 7 plus any chance when you know it will be available again?

1
jdor_Cricket
3 years ago
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Cliff50Extra
asked in General Account / Profile

notification hour

I am getting payment notification at 1am customer support says there is nothing I can do 

1
J
8 months ago
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sumyumExtra
posted in General Account / Profile

Blocked from accessing my cricket account

0
S
4 years ago
S
safeExtra
posted in General Account / Profile

Progressive Wireless

Has anyone had any dealings with a company called Progressive Wireless ?They may be associated with Cricket Wireless.

0
S
5 years ago

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