General Account / Profile

  • 642 Topics
  • 1,645 Replies

642 Topics

J
jaydubyaExtra
posted in General Account / Profile

10 Gigabytes

A very nice, unexpected pleasure.Thank you very much, Cricket!

1
Landon_Cricket
3 years ago
G
gibb1986Extra
posted in General Account / Profile

Disappointed with customer service

I have been on the phone with customer service for over 2 hours today and went to the local Cricket Authorized store to get and issue resolved with the day ending with the cricket repesentive hanging up with myself and the rep at the store. This is not exceptable and my issue need to be fixed or I will not hesitate to switch service.

2
G
2 years ago
Taylor92
Taylor92Extra
asked in General Account / Profile

New Member

Hello I’m Taylor Addison from Chicago

1
jdor_Cricket
25 days ago
D
Decoman514Extra
posted in General Account / Profile

Two weeks support tickets not taken care of!

Still not working!!!!Im still not receiving some texts and calls Carrie not receiving some calls and no voice mail! Going on two weeks now. I sent numerous PMs on Twitter with all info... Zelienople, PA. 16063-2929Sincerely, John

1
BillyM_Cricket
3 years ago
S
stuckoutExtra
posted in General Account / Profile

Port Out Scam

My account was cancelled today and my number was fraudulently ported out.  I was unable to reach a Customer Service rep after sitting on hold for 3.5 hours.  Once the thief had access to my phone number they were able to change my password on my email and then a whole bunch of other sites. Is there anybody I can contact, or who can contact me to help get this sorted. Thanks.

1
Landon_Cricket
3 years ago
J
jenddilPaparazzi
posted in General Account / Profile

No deals

Just wanted to express my frustration with the fact that Cricket never offers any kind of phone deals for current customers!! It seems they only care about gaining more new customers than keeping the loyal customers satisfied as well!! It really sucks and I’m thinking about taking my service to someone who appreciates current customers as much as they do new ones!!!!

3
M
3 years ago
J
Jd1988Paparazzi
posted in General Account / Profile

I have seen everything and know what’s going on🤓

I see y’all.

1
Grod_Cricket
3 years ago
T
TcoalsonPaparazzi
posted in General Account / Profile

What is the highlighted number on the home page of the app

The highlighted number is one of the 4 on my account but not my number.

2
T
4 years ago
C
c3idotnetExtra
asked in General Account / Profile

terrible service in north central FL

I live in north central Florida, Archer, bronson, chiegland, williston areas... I cannot have a phone conversation at pretty much anytime without dropping or extremely poor quality, hearing every 3rd word. When I contact support I'm told they are having issues in area, but this is over a year now! I'm over it. Anyone seeing same issues? I'm using an A52 5g... (phone is fine)

1
C
3 months ago
W
waltbExtra
posted in General Account / Profile

Gigabytes

Any way to check how many gigabytes you have

1
PoboyProphet
3 years ago
C
cwaxsomExtra
posted in General Account / Profile

And brought two Online order

I switched to cricket and brought two numbers. One mine the other my gf. Can we pick up our phones from the local store instead of having them shipped to us?

1
Bulldog
3 years ago
N
N_NExtra
posted in General Account / Profile

CUSTOMER SUPPSRT

The worse in store and over phone support ever.

0
N
3 years ago
M
MushoodExtra
posted in General Account / Profile

Account pass

Cannot create account password on app or website. Reps and supervisors have tried everything.

1
Bulldog
3 years ago
A
Amymiller309Extra
posted in General Account / Profile

Unresolved tickets for 2 weeks

I requested an unlock code, line qualifies. Customer care could not get it and placed a ticket to tech Dept. That was over 2 weeks ago and 5 calls, on when was told 2-3business days. How is this acceptable that it remains unresolved and no one in customer care can contact the tech Dept? Why is the floor supervisor the highest person I can speak with?

1
Grod_Cricket
3 years ago
C
cdhogan55Paparazzi
posted in General Account / Profile

NO CELL DERVICE IN MY NEIGHBORHOOD FOR A WEEK NOW

Can someone please tell me why there has been no cell service in my neighborhood 89102 for a week now and my provider does not even know a tower has been damaged and no one in my neighborhood has service and my many attempts to use online support is going nowhere...they don't even see that there Is problem with the damaged tower/

1
J
4 years ago
M
musicisforever5Extra
posted in General Account / Profile

No service

Service down in Knoxville, TN. Only getting calls WiFi my wifi on. No pictures will send even on wifi.

1
E
3 years ago
C
Cheryl67Extra
asked in General Account / Profile

Are you looking to fix your credit score???

After going through a messy repossession in 2020, my credit score dropped to Equifax: 512, TransUnion: 504, Experian: 509. All attempts to restore my creditworthiness to a good rating had been unsuccessful. About a month ago while I was browsing a credit blog, I came across a comment by Evelyn about 760Plus Credit Score.  I reached out to them out of desperation, and asked if he could help fix my credit score too. He responded positively and I had to subscribe to his services. I pulled my score after several days as I was instructed. Imagine my surprise when I discovered my score had been boosted to Equifax: 781, TransUnion: 772, and Experian 779. I’m recommending their services as promised.

0
C
9 hours ago

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