General Account / Profile

  • 690 Topics
  • 1,653 Replies

690 Topics

A
AliceaskingExtra
posted in General Account / Profile

How do i find out what zipcode was used for my account

How do i find out what zipcode was used for my account

1
B
5 years ago
J
joebaker825601Extra
posted in General Account / Profile

Bad Experience

I just want to say here and everywhere that I can post. Cricket has horrible customer service. I’ve had my iPhone for a month, and I just got transferred to Arkansas with my job, my phone has no service here so I called you guys for help. Well that was a joke, no help at all, except to tell me that I could continue to pay my bill for 5 more months with no service and then they would release my phone, I mean really, who would be stupid enough to do that? I am only going to be here for a few months, and was going to switch back when I moved back. Anyway, we are going to be done with your no help at all company. This iPhone will make a good paper weight I guess. Thanks a lot.

5
U
3 years ago
S
SumkalExtra
posted in General Account / Profile

Online order issue

Hi Cricket, It has come to point where i have been calling and chatting with customer care.There seems to be a issue in ur website which cancels the orders ppl are tired of ordering online please fix it .I have ordered a dozen times till now and there is no success. Everyone seems to be passing the buck and online/chat were not able to help in my request.Find my latest order number : 131550843Let me know if u can process the order.I have checked all my details are perfect to a point. i have used my cards and friends cards and address there is exactly same.i want to conclude by saying u dont want to have new customers it seems. Let me knof if anything can be done. P.S. I dont want to buy from store as offer is not released in stores.

14
D
1 year ago
D
DalekruczynskiExtra
posted in General Account / Profile

My reward points

Used my reward points to purchase play store gift cards. Where would I find these cards or get access to the dollar amount I purchased?

1
M
2 years ago
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djbackExtra
posted in General Account / Profile

Phone password reset?

I have a password on my phone (not a pin or pattern). Is there a way to get this reset so that I don't loose all of my data?  I have tried my google account and it will ring my phone but doesn't seem to do anything to the password change.  I appreciate any help with this

2
L
4 years ago
K
KamyettExtra
posted in General Account / Profile

Call Forwarding

I am needing to forward my calls to another cricket line. I need basic info. I am old and not tech savvy.Is this all in settings? Thanks for your help. 

2
C
4 years ago
A
AngellinzExtra
posted in General Account / Profile

can't remember my security question

I can't remember my security question i need it to sign in into my account, because i forgot my password.

3
M
4 years ago
A
AngellinzExtra
posted in General Account / Profile

Security question

I forgot my securtiy question, what can i do? Besides wait till tomorrow to call them

2
B
1 year ago
A
annaExtra
posted in General Account / Profile

pay cricket for unlock code

thank you.i have a cricket phone with only 1 month of service.  it does not qualify for the coutesy unlock code.   Can i pay Cricket for the unlock code.  I am unsure of online sites for this service.Anna

1
R
11 months ago
C
Cricketise0601Paparazzi
posted in General Account / Profile

refer

How many lines can one customer refer?

1
C
5 years ago
S
SteelersgalExtra
posted in General Account / Profile

MyCricket Account App

Has anyone used the My Cricket account app? Is it easy to use?

1
L
1 year ago
S
SteelersgalExtra
posted in General Account / Profile

Keep Phone Number with Cricket

Can I switch to Cricket and still keep my same phone number?

1
R
1 year ago
M
magtiniExtra
posted in General Account / Profile

hot spot

Why can't I use a hotspot on my phone?

13
O
4 years ago
M
magtiniExtra
posted in General Account / Profile

unlock my phone

How can I unlock my phone?  Can  you give me the instructions?

1
E
1 year ago
M
magtiniExtra
asked in General Account / Profile

activation fee

Why do new customers pay an activation fee in the stores?

4
BillyM_Cricket
5 years ago

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