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Had the DUMBEST thing happen today, I accidently let my account go without paying so I needed to reactivate it. I went to the cricket app on my phone and clicked the reactivate link, which brought up an inapp browser. That browser told me it wasn't supported and that I needed to use another browser. Annoying but okay. I go to brave and try to login to no avail, so I tried to reset my password. It will only let you reset through a text message, which I couldn't receive because of the suspended service. Very, very idiotic. So then I talk to an agent because their auto assistant is slower than my dead grandmother, and she tells me that if your account is needing reactivated you can't login your account at all. What in the actual f cricket? You guys can't really be this stupid? WHERE IS THE LOGIC? FIX YOURSELVES. If I keep having issues I will look into legal resolve because your company is a bunch of lies and bs.
I had a seystem software up date to my lg stylo 6 and now i have notice some much needed functions are buged or broken. After the update i noticed the biggest concer is that i no longer have the ability to put any type of lock screen on my divece other than swipe and none. I have tryed numerous fixes and dont have the ability to factory reset my device due to this hass all my information needed for my daily tasks.
ok so i’m going to try to be as detailed as possible. Yesterday me and my son leave the house around 12-1pm and we’re both listening to music on our phones simultaneously, about 15-20 minutes go by and both our phones stop playing music and both say SOS only. I look at my business phone (4 lines with Cricket) and this one said no service. I assumed it was a cricket outage. about an hour later I stop at a store and they said there might be an outage we contacted tech support and they stated no outage, they said they were going to fix issue and to try again within an hour. an hour goes by nothing yet I get off work go to another store, at this store after a while and speaking with tech support we notice my sim had been (hacked) my numbers were assigned to Galaxy phones when all my lines have iPhone SE. we try to access my acct and pins don’t work security question is different. tech support recommended trying to change from my app so we connect my phone to store WIFI and I get notificati
If anyone here can let the network team they mess up the network settings version when they sent out the security update for the moto one 5g ace XT-2113. This update push the phone back to the original network settings version, An update came out in Aug of 2022 that updated the phone to have 5g access on cricket network.
Hey everyone!I had Cricket service for about a 3.5 years now and had a serious issue happen this week. On Monday, my phone stopped working and I learned that my phone number was fraudulently ported out to Verizon Wireless. Whoever stole my number used it to access by credit and bank accounts and have replacement credit cards shipped to some addresses across the country from me. I called Cricket right after it happened and received a case no. as to the fraudulent port and then locked all my financial accounts.I also called Verizon Wireless, where my number was ported to, on Tuesday and they very quickly launched an investigation, verified my identity, suspended the account, and returned the number to Cricket so they can reassign it to me. So, basically, I did about 75% of the work for them, getting my number retrieved from Verizon myself. This happened on Monday and it’s now Friday and no one from Cricket who is actually doing anything to resolve this issue has responded to me. I tried
Why wont Cricket Wireless, fix their website issue on their data plan web site page. I have contacted them before about it. They refuse to fix their website. It will not display their data plans. I uploaded a screen shot for you to see. I was interested in signing up for a plan, but I am not going to sign up if I don’t know the plan details.
My phone was deactivated for non payment over a year ago. I was in prison for a year and my Google account is linked by 2 step verification to the old number only. Is there a way to find out if the number is still available and maybe perform a one time text message? All of my accounts are linked to that Google account and I'm having trouble recovering them all.
All of a sudden my phone quit all texts & calls. It says Mobile Network not available. I try to set up wifi calls and it says wifi calling setup was unsuccessful. No Service on top of screen, then scrolling on top of screen is emergency only! Also wifi calling setup was unsuccessful! Why did it all stop?
I don't understand why it is so hard to for one give good customer service. and two, get my phone back on line. 10 days later, I have lost three accounts at work, because my phone isnt working, and its as if no one at cricket seems to give two hoots about it!!!!! I want my damn service fixed, or im taking five accounts away from them!!!
Hello All, my phone number and my daugher number was ported by someone else and changed the 4 digit pin as well, i have been using this Iphone 7 and same sime for last 5+ yrs.when called Cricket customer they are saying number is activated in new sim card and Galaxy i9 not sure how to deal this, can i get the old number back Thanks
Due to many failed login attempts I am not able to login, and now my account is locked. i am late on making my monthly payment, therefore i can't receive messages from cricket in regards to getting a new password. It's after hours and Cricket is closed ..i am trying to make a payment but cant see my balance due ..because i cant get any messages . I feel that by email is best when it comes to communication between cricket and customer due to situations like mine . Please help and Thank you Laura Salgado
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