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I am very disappointed in the response I was given by Cricket Wireless. I have been victim to a scam I argue Cricket Wireless is partly responsible in. I was sold an iPhone XS on Facebook in Canada only to later realize that it was blacklisted by a US carrier named Cricket Wireless. A police investigation could not identify the seller who sold me the iPhone. The scammer succeeded in fooling me out of 750 CAD. Police have decided to return the phone to me. There is no dispute around the fact that I purchased the phone legally and in good faith. On top of that, the phone was not reported stolen or lost as you would think. Cricket Wireless blacklisted the phone for “First Party Never Pay” which is saying that a client ran off with the phone after signing a service contract to presumably start the scam I ended up being victim to. And what makes this scam very effective and low risk to the common criminal is that it is an industry standard to blacklist phones rather than take legal action i
Cricket is the worst - I bought a new phone last week - only because the one I had purchased 6 months earlier stopped working due to Cricket changes. This was a phone that was approved by Cricket as a good phone 6 months earlier by checking the IMEI number on their web site!!The phone purchases last week went relatively wellTrying to buy/upgrade another phone and Cricket just keeps telling me there are credit card issues. They keep telling me it is not their issue and I should call the bank. I called the bank three times - they said there were no issues - I even contacted the fraud department and they verified that a transaction came thru and it was approved and they gave me the approval code.Trying to work thru the issue with Cricket and they won’t do anything. They just end the chat when they feel like they have told me enough times that it is the bank problem. Tried to call a couple of local Cricket stores - the said they don’t have the phone I want - I should call other stores.
I took my Sim card out of my LG Xpression while it was turned on, then put it right back, and now i have an icon at top screen of sin card with lone drawn through. Like its not recognizing my sim for some reason. I turned phone off, took sim out, cleaned it, reinstalled. Powered phone back on and still did nothing. HELP PLEASE!?!?!?!
I had Cricket last summer and went to TextNow I am wanting to Port my number into Cricket and join a current customer/brother as a second line.Am I able to do this and qualify for the Moto Supra phone? I'm just trying to cut off wasted time if there is some trickery somewhere that would affect my getting aboard again.Thanks and it is just now becoming apparent that Corona will forever change the world and all that survive. We shoulda of smiled on our brothers learned to love one another right now. RightNow I need ya Cricket to get me back up and running so I can reach out and touch some of my kind.
Have been trying to port my number to a new carrier for about a week now. Cricket says the port is ready to go, US Mobile says there is multiple port requests out on the number and there isn’t, they’re also saying there is invalid account info to complete the port, but the account and PIN are all correct. A possible solution has been brought to my attention that USM might have input an incorrect Service Profile ID number. Cricket support chat is telling me my account # and pin are my SPiD, but it should only be a 4 digit number, cricket/att specific. I’ve spent 5+ hours on the phone trying to get this number ported over, I just want to be done with this
I had Cricket last summer and went to TextNow I am wanting to Port my number into Cricket and join a current customer/brother as a second line.Am I able to do this and qualify https://snaptube.cam/ 9apps for the Moto Supra phone? I'm just trying to cut off wasted time if there is some trickery somewhere that would affect my getting aboard again.Thanks and it is just now becoming apparent that Corona will forever change the world and all that survive. We shoulda of smiled on our brothers learned to love one another right now. RightNow I need ya Cricket to get me back up and running so I can reach out and touch some of my kind.
My phone was reported lost or stolen. It must've been an error because I have the phone with me. I talked to an online rep twice yesterday and both times they sent me to my store where I bought the phone. I was told that they would have to reactivate the phone to take it off the lost/stolen list. Both times I went to my store they said it was fine and that since it was active now (the online rep said they could reactivate it, but it would turn off again shortly) they told me that the phone was fine and that they were a franchise store and that they didn't do that. I have been with Cricket for a few years, but over the last month it has been nothing but trouble with that store. When I went to get an upgrade, the employee told me that since its over 6 months, I should get a free or very reduced upgrade to the phone I picked. When we got to the counter he told me that he was "Incorrect" and that "I'm new so I forget these things", after which the other employee called him "boss" and told
Im about to file a class action lawsuit over Cricket if there isn’t one already. I’m suppose to have 3 lines, $30 each, then i receive EBB assistance, yet my account online shows that i have 1 line on the unlimited and more plan and the other 2 on the core plan. Which has my bill at $153. It was $108 after the EBB payment. I had to do bridge pay so i could have an extra week to get ahold of someone to fix it because im not paying for something that i did not sign up for. Well i tried contacting them and i either can’t get ahold of anyone, im disconnected, or im told there is an issue with the systems. I try changing it online and it says i already have that plan and features. Then i tried to get bridgepay extended and it said there was an error. My phone was shut off last night and ive been on the phone or online chat since 10 This morning. I was disconnected 3 times, on hold for over an hour before i got through to someone higher up and then was disconnected again. I finally got throu
So I just got with cricket and to be honest. I’m trying to be happy but it’s hard. So I got 2 iphones on the 18th few days ago. I downloaded a game I been playing and all I get is buffering and lagging. Brought the phone in and the lady said I need to boost my data speed for another 20$! I’m unlimited already and I only used not even 4gigs. Everything else works fine. The game I play is clash of clans. I’m also with T-Mobile. Works great on T-Mobile. So I’m thinking I made the WRONG CHOICE. I don’t know. Just aggravating it buffers so much.. any help would be great but the lady tried all kind of stuff. I also been reading online that I’m not the only person having this issue!!
On Tuesday evening, March 12, I ordered a phone upgrade for my wife's phone. After concluding the payment and getting the receipt, Cricket confirmed that the phone would be shipped the next day and would arrive on March 14. My credit card provider notified me that my charge had been posted. On Wednesday I never received a tracking number but waited patiently. On the day of promised delivery, I still had no tracking information, so I went to the Cricket site to the "Track my order" page, where it said my order was still being processed. I waited. The next moring I got an email saying my order had been "delayed", yet the tracking page had not changed, that my order was still being processed. I then began the horrific process of trying to contact someone who could look up my order and give me some explanation of why there was a delay. Instead, I was blocked by a "chat" service that did not understand a single question I asked and only offere
Hello,I just recently purchased the Moto G 7 Supra from Cricket and the phone came preloaded with the mycricket app but it just won't work.I updated it to the 2.7.2 latest version but it never opens or even lets me get to the log in screen.If I down grade to the previous version, I can get to the login screen but after inputting my name/phone number and password, it goes to another screen where it looks as though it shows a activity/progress bar, but then nothing happens and I can't log in.What's weird is that I can download the mycricket app to another one of my unlocked phones not using Cricket's service, and I can log in just fine, but a phone bought from Cricket and preloaded from Cricket doesn't work.I would uninstall it and reinstall it but there doesn't seem to be any way to do that.Anyone have any ideas as to what I could try?Thanks.
My iPhone XR all of a sudden I had no network connection so I can not receive messages or calls as well as make calls or send messages because it says sim not installed so I did every troubleshooting to my device then went to a cricket Wireless retail store and purchased a new SIM card for my device and installed the new sim and I still have no service and I’m still getting the no SIM card installed error please help me !! I’m so frustrated it’s been a week already that I’ve had this issue with no service my phone is useless! Also Does anyone know if I can possibly do the E-sim card instead ?
My brother had an account with Cricket but he recently passed away. I called to see about getting a refund as they had only debited his account 2 days prior. They allowed me to change his pass-code and pin, but their company policy does not allow refunds. Obviously, its not the amount of the charge, but the policy of not returning any unused portion of his fee. Perhaps they need that money to stave off bankruptcy. It's hard enough trying to deal with business after my brother's death, but now I'm just disgusted with having to deal with them.So buyer beware about the fine print.
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