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I had Cricket last summer and went to TextNow I am wanting to Port my number into Cricket and join a current customer/brother as a second line.Am I able to do this and qualify for the Moto Supra phone? I'm just trying to cut off wasted time if there is some trickery somewhere that would affect my getting aboard again.Thanks and it is just now becoming apparent that Corona will forever change the world and all that survive. We shoulda of smiled on our brothers learned to love one another right now. RightNow I need ya Cricket to get me back up and running so I can reach out and touch some of my kind.
Because of Cricket not wanting to provide me with my phone records, I am about to loose my job.Cricket wants a subpoena in order to release my phone records and to get a subpoena is a long and expensive process for which I don’t have the money nor the time, I need these records now within 15 days.A life long career with a good company down the drain just because I can’t provide my phone records.Thank you Cricket. Be warned, watch out, if you ever find yourself in legal issues where you need your phone records quick, you will be screwed with Cricket.
I am very disappointed in the response I was given by Cricket Wireless. I have been victim to a scam I argue Cricket Wireless is partly responsible in. I was sold an iPhone XS on Facebook in Canada only to later realize that it was blacklisted by a US carrier named Cricket Wireless. A police investigation could not identify the seller who sold me the iPhone. The scammer succeeded in fooling me out of 750 CAD. Police have decided to return the phone to me. There is no dispute around the fact that I purchased the phone legally and in good faith. On top of that, the phone was not reported stolen or lost as you would think. Cricket Wireless blacklisted the phone for “First Party Never Pay” which is saying that a client ran off with the phone after signing a service contract to presumably start the scam I ended up being victim to. And what makes this scam very effective and low risk to the common criminal is that it is an industry standard to blacklist phones rather than take legal action i
I had the worst customer service ever. I was sent in circles and my problem was not resolved. I paid approximately $800 outright no payments for a brand new phone it was still in great shape but it got wet called insurance had to pay a $150 deductible got the new phone and the battery won't hold charge. I call the insurance company back tell the whats going on was then told its a remanufactured phone, I said now wait a minute you are telling me that my phone that was practically brand new was replaced with a used phone after I not only bought it outright but have carried insurance on that you charged me $150 deductible for and you are going to send me a used phone. OH HECK NO!! Well now my used phone won't hold charge insurance tells me it's not on them that it is now a warranty issue and I need to call you all so I did, had a long wait and was told to leave a call back number, won't loose my place in line and warranty will call me back. Well that was 2 pm on 8/23 and still no call bac
I received the followibg message from a "2851" number. It may be a scam.Cricket Free Message: Your opinions are important to us. Please take the survey at cricketwireless.com/idilsurvey to tell us about your experiences with Cricket Wireless. For your participation, you can be entered for a chance to win 1 of 8 $100 gift cards. NO PURCHASE NECESSARY. Ends 12/31/18. Sweepstakes subject to full rules at att.com/idilofficialrules.
My phone was reported lost or stolen. It must've been an error because I have the phone with me. I talked to an online rep twice yesterday and both times they sent me to my store where I bought the phone. I was told that they would have to reactivate the phone to take it off the lost/stolen list. Both times I went to my store they said it was fine and that since it was active now (the online rep said they could reactivate it, but it would turn off again shortly) they told me that the phone was fine and that they were a franchise store and that they didn't do that. I have been with Cricket for a few years, but over the last month it has been nothing but trouble with that store. When I went to get an upgrade, the employee told me that since its over 6 months, I should get a free or very reduced upgrade to the phone I picked. When we got to the counter he told me that he was "Incorrect" and that "I'm new so I forget these things", after which the other employee called him "boss" and told
Hey everyone!I had Cricket service for about a 3.5 years now and had a serious issue happen this week. On Monday, my phone stopped working and I learned that my phone number was fraudulently ported out to Verizon Wireless. Whoever stole my number used it to access by credit and bank accounts and have replacement credit cards shipped to some addresses across the country from me. I called Cricket right after it happened and received a case no. as to the fraudulent port and then locked all my financial accounts.I also called Verizon Wireless, where my number was ported to, on Tuesday and they very quickly launched an investigation, verified my identity, suspended the account, and returned the number to Cricket so they can reassign it to me. So, basically, I did about 75% of the work for them, getting my number retrieved from Verizon myself. This happened on Monday and it’s now Friday and no one from Cricket who is actually doing anything to resolve this issue has responded to me. I tried
I took my Sim card out of my LG Xpression while it was turned on, then put it right back, and now i have an icon at top screen of sin card with lone drawn through. Like its not recognizing my sim for some reason. I turned phone off, took sim out, cleaned it, reinstalled. Powered phone back on and still did nothing. HELP PLEASE!?!?!?!
I am trying to upgrade 3 of the phones on my account and am having major issues with my online account and app. I am trying to take advantage of the sale that ends today, 12/1/19, and have been trying since Friday morning (now Sunday). I went to the store Friday and the associate told me that I could purchase the phones online instead of waiting in line in store. They told me that I just needed to make sure and checkout separately for each individual phone line. I then made an attempt to do this Saturday morning. I purchased the first phone with no issue, but then when trying to purchase the second phone the system tried to get me to add a line and would not let me purchase any more phones for the other lines. I then contacted customer service and they said I had to add each phone individually to the cart and then check out. They cancelled my original purchase so I could make the new one. Once that was done, I opened my app and saw that I
Cricket is the worst - I bought a new phone last week - only because the one I had purchased 6 months earlier stopped working due to Cricket changes. This was a phone that was approved by Cricket as a good phone 6 months earlier by checking the IMEI number on their web site!!The phone purchases last week went relatively wellTrying to buy/upgrade another phone and Cricket just keeps telling me there are credit card issues. They keep telling me it is not their issue and I should call the bank. I called the bank three times - they said there were no issues - I even contacted the fraud department and they verified that a transaction came thru and it was approved and they gave me the approval code.Trying to work thru the issue with Cricket and they won’t do anything. They just end the chat when they feel like they have told me enough times that it is the bank problem. Tried to call a couple of local Cricket stores - the said they don’t have the phone I want - I should call other stores.
i have little to no upload speed or even a stable conetion anymore on hot spot i can game online video chat or even watch youtube at even 360p with out lagging out im not happy and need help speed test showing 0 to 0.02 mbs download speed if fine when it works is the tower near me damaged or what ?
Hello,I just recently purchased the Moto G 7 Supra from Cricket and the phone came preloaded with the mycricket app but it just won't work.I updated it to the 2.7.2 latest version but it never opens or even lets me get to the log in screen.If I down grade to the previous version, I can get to the login screen but after inputting my name/phone number and password, it goes to another screen where it looks as though it shows a activity/progress bar, but then nothing happens and I can't log in.What's weird is that I can download the mycricket app to another one of my unlocked phones not using Cricket's service, and I can log in just fine, but a phone bought from Cricket and preloaded from Cricket doesn't work.I would uninstall it and reinstall it but there doesn't seem to be any way to do that.Anyone have any ideas as to what I could try?Thanks.
All of a sudden my phone quit all texts & calls. It says Mobile Network not available. I try to set up wifi calls and it says wifi calling setup was unsuccessful. No Service on top of screen, then scrolling on top of screen is emergency only! Also wifi calling setup was unsuccessful! Why did it all stop?
So for the last 3 months I have recently found out that my phone has been using anywhere between: 2 to 4 GB of data around the same time(s) (3:30AM and 10:20AM). This shouldn't be possible, because I am asleep and all my apps are turned off and all the settings for the apps only use Wi-Fi.After noticing this, I decided for the last several weeks to not only close out my apps, but to put my phone into airplane mode and then turn off my phone before bed. To my dismay, this seems to have no effect. The report still saying that I am using data somehow even though there should be no feasible way this is happening. The only thing I can think of is Cricket wireless has an issue with their data usage tracker or a data hacker got a hold of my information and is now scalping data from my account. I have tried to contact customer support from Cricket, but was told that "my phone was on, the data was being used, and that the system is accurate and it's on me". I'm honestly at my wits end. It's be
I think I may have found a bug on your website for the Phone Number Transfer section.I've tried three times to place orders with Cricket and transfer my number from Verizon. Your website keeps asking me for the Verizon Account Number, Pin and last 4 digits of the SSN. Each time I placed the order, then order got cancelled with zero explanation.Today I got so fed up that I went into the Cricket Store, told the manager what's going on and he was able to get my phones and my numbers transferred with no problems. The difference is that they only needed my Verizon Account Number, Pin and ZIP CODE, not the last 4 digits of the SSN.Therefore you guys need to change your website so instead of asking for the last 4 digits of the SSN, it asks for EITHER the last 4 digits of the SSN or the Zip Code.Hope that helps.
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