General Account / Profile
- 596 Topics
- 1,503 Replies
I noticed that Cricket Wireless does a slick move by scrubbing the internet of any google or other reviews. Why is that? I called yesterday to inquire as to how another line on my account could change my PIN and I tried to speak to a manager yet was hung up on twice. I finally started collecting names, Jorge, Michael and finally Carla who claimed to be a manager. Carla provided less than acceptable support. I asked her how I can file an official complaint and she said "You cant, Im the person in charge and there is no one above me". I spent my morning investigating other carrier/plans and will be changing this month. As well, I shared this experience with 4 others who were considering changing to Cricket.
Because of Cricket not wanting to provide me with my phone records, I am about to loose my job.Cricket wants a subpoena in order to release my phone records and to get a subpoena is a long and expensive process for which I don’t have the money nor the time, I need these records now within 15 days.A life long career with a good company down the drain just because I can’t provide my phone records.Thank you Cricket. Be warned, watch out, if you ever find yourself in legal issues where you need your phone records quick, you will be screwed with Cricket.
I have complete my receipt when I buy the phone I have everything nothing is missing phone first-class condition everything the ceilings day last day to return my phone I went to Lodi on Cherokee franchise but then never accept me in the treat me once again where they told me I can have only the phone money nothing else and regarding your rules this is my right I can get my money back because I'm not heavy duty Janet everything is okay but the problem is this WhatsApp if I'm using to call Pakistan I can't use it in a Unlimited Plan before I used to Metro I can call from there from here not so Second Officer told me outside if I go in there and there again so this is trespassing deal Dallas today about 7 today s e v e n t 870 last day to return my phone before going I called the cops and after that officer she told me first call them and then go inside so I called a franchise and the lady told me you can come and I went there and she told me you can get on your phone money back and if y
I hope my question is put in the right place, if not I truly am sorry but I don't know what to do. My husband and I got cell phones and cell service from cricket. A lady talked me out of getting the phone I want because I am moving to Moriss New York and I wouldn't be able to use it without wifi. So I asked her about my Moto G7 Supra. She told me that one would work in Moriss. Well I started to move into my home and it doesn't work, I have No cell reception and I am very upset. This phone and everything cost me 300 bucks and the lady lied to me.I tried everything I could think of to make sure I wasn't wrong but I rebooted it and checked the data and everything and nothing. I don't know if I can file a complaint since we got the phones a bit over a month
This past spring I got a new phone, same number and plan, nothing changed other than my phone but now I get at least 10+ text scams a day! I get scam calls more too. I even signed up for the "do not call" list and it hasn't gotten better. My bf switched to cricket at the same time, so we could save money, and he's getting excess spam as well... only that keep calling him Courtney. WHY???
How can I switch my whole account name and billing to someone else name and address I'm giving him a cricket wireless Android phone....how can we do the withswitch with out having to go into a cricket store or over the phone .....I gave my coworker a extra phone I have from cricket but we want to switch it online because we work in the desert on oil rigs and he needs a phone.... Some one please help
My phone was abruptly turned off "no service" 10/28/19 around noon. On 10/26 Cricket auto took my payment thru my credit card. When I went to Cricket Office, they said my phone was canceled and transferred to T-Mobile. At the T-Mobile Office, they had no record. I went on line with Customer Service and I had my account number, PW, and security answer, but can't recall my PIN. I am a 76 yo senior and not especially tech savvy. Why can't they reset my pin and help me out?? My cell is my only phone. Pattycakes25
Hi...just bought an Apple iPhone S E. But I didn't know it was locked with Straight talk. I only use Cricket.. How do I unlock this phone and maybe for free? Please help I love my new Iphone and I have a family plan on here already. I have been with Cricket for 6 years. Please help.Thank you and stay safe
Anyone else hate how cricket will ONLY give you a new phone at a discount price if you bring them new customers!? So if I play salesman for them then I can buy a new phone for the same price they will give a new customer, but if I don't sale sale sale then they charge an arm and a leg for a new phone!! Thanks for the throttling of data and thank you for the HHUUUGGGEEEE loyalty perks you guys give to us existing customers (for now anyways)
All of a sudden my phone quit all texts & calls. It says Mobile Network not available. I try to set up wifi calls and it says wifi calling setup was unsuccessful. No Service on top of screen, then scrolling on top of screen is emergency only! Also wifi calling setup was unsuccessful! Why did it all stop?
Hi guys, I currently have two lines with two different phone numbers. How do I go about changing a number on one of the lines? Specifically I want to delete the one number and port another number I have to this line. The other number is a google voice number so is this even possible? And if that's not possible because of it being a GV number, could I port a cell number to that line?
Who can go a couple of days without their phone? Changed over to Cricket 6 months ago bought a very nice phone still under warranty now it is not working.Cricket wants me to send it back through UPS and go without a phone for 2 days who in today's world can do that not me. It is easier just to change carriers and eat the cost of the new phone which I truly cannot afford to do but it's cheaper than going 2 days without a phone and I refuse to buy another phone from Cricket worst experience ever with a cell company customer service Cricket very poor policy I will be changing back to my old carrier if I cannot get satisfaction from cricket
I tried to log on to my account on my phone I don't want let me log on to it it's saying that I need to call customer care and I have tried and I can't get nobody how can I get this fixed so that I can log on to my account on the app that I have on my phone I have not had this problem at all before so I don't understand why this is doing it now
Is there a way that you can email me the password and username reset link? I am trying to upgrade my phone due to my LG Stylo 2 not powering on anymore. The only option for resetting that information is to use a reset through a text message. I can’t access my phone to get the text message.
I have a cricket number now on an existing account with someone else. I want to keep my number and start my own new account. I have an unlocked iPhone se now with a cricket SIM card that was working on the cricket network. How do I go about setting up my new account and keep my current phone number?
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.