iphone xr error no sim card installed

  • 16 August 2021
  • 2 replies


My iPhone XR all of a sudden I had no network connection so I can not receive messages or calls as well as make calls or send messages because it says sim not installed so I did every troubleshooting to my device then went to a cricket Wireless retail store and purchased a new SIM card for my device and installed the new sim and I still have no service and I’m still getting the no SIM card installed error please help me !! I’m so frustrated it’s been a week already that I’ve had this issue with no service my phone is useless! Also Does anyone know if I can possibly do the E-sim card instead ?

2 replies

Userlevel 4
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Hi @Adyloves023 We would like to look into this issue further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue, wireless number, and name on the account.
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I am having a similar issue. The error is "No SIM card". I can put it on the table and the mobile data network is turning on and off sporadically. It has not been dropped or jarred. I have taken out the SIM card multiple times and wiped it. I have not changed my settings. I have not downloaded any new apps. The retail store employee said these were the causes. It costs $10 to get another sim card. I have had my Moto G7 Supra for over a year.

My husband has his own Cricket plan. He has not had any issues other than (1) he was not allowed to get the insurance on it when ordered it online and could not add it to his plan, AND (2) he bought a case from the retailer, received a receipt, but no packaging so it could not be returned 3 days later.