I ordered a phone upgrade on 08/14/2020, on 08/17/2020 it was delivered. I went online to activate it and was unable to, received a message to call support. I called in, they could not activate the phone & told me it'd be fixed within 24 hours. It is now 08/24/2020, almost a full week of no phone (8 pm tonight marks 1 full week). My line shows as suspended & when I call in to Customer Service the only response I receive is that it will be corrected within 24 hours.
This is not helpful. I NEED a working phone.
Please reinstate my line. I cannot count how many times I have called in, chatted in, always the same runaround, it'll be handled within 24 hours. IT'S BEEN A WEEK!
I am missing important communication and if anything happens when I am without a phone I guarantee I am holding Cricket liable.
This is ridiculous. Please help!
Best answer by do3908View original