Login isssues due to account being locked?

  • 21 November 2022
  • 1 reply


Due to many failed login attempts I am not able to login, and now my account is locked.  i am late on making my monthly payment, therefore i can't receive messages from cricket in regards to getting a new password. It's after hours and Cricket is closed ..i am trying to make a payment but cant see my balance due ..because i cant get any messages . I feel that by email is best when it comes to communication between cricket and customer due to situations like mine . Please help and Thank you Laura Salgado 


Best answer by CD_Cricket 22 November 2022, 00:27

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Hello @LSalgado7288, we are sorry to hear this. Send us a PM @CricketSupport with details of the issue, phone number and name on the account.