Question

Messages not coming to hotspot

  • 10 August 2021
  • 3 replies
  • 46 views

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I was trying to set up my Cricket online account but the temporary password isn’t coming to my hotspot.   I tried support and after the 6th time I had to tell the agent it was a hotspot, not a phone so no I wasn’t receiving texts from my friends on it...I gave up.    I tried going into 192.168.1.1 and I could see messages there but they were all old (had to get a new SIM card).   When I tried to to back into 192.168.1.1 I now get a message the site can’t be reached (tried several browsers on both a desktop and a separate phone).


3 replies

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Hey there @rodeoqueen We would like to look into this for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or twitter (@cricketsupport) with the details of your issue.

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Good question!

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This is weird, but true, I'm not receiving Text messages when I'm on Wi-Fi. I realized this two days back when I was expecting a message from my online banking account and haven't received it until I turned off my Wi-Fi. Are you guys seeing this issue? Any suggestions on how to fix this?

 

 

 

official website

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