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Need to separate from Cricket

  • 16 September 2023
  • 1 reply
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Z
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I want to remove my phone from my mom’s plan, but I can’t seem to do anything without her account information. She isn’t around anymore and I have no way to contact her.

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Best answer by MarceloF 21 September 2023, 18:24

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Hey @Zackery James1, thanks for your post! We want to assure you that your account security is a top priority, therefore, for you to make changes in an account, you need to be an authorized user or have the security information.

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