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no calls or texts!

11 months ago
3 December 2022
3 replies
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Jaymefar
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All of a sudden my phone quit all texts & calls. It says Mobile Network not available. I try to set up wifi calls and it says wifi calling setup was unsuccessful. No Service on top of screen, then scrolling on top of screen is emergency only! Also wifi calling setup was unsuccessful! Why did it all stop?

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Best answer by Marlena_Cricket 3 December 2022, 16:15

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J-me

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It’s like my phone didn’t even is this my phone number or a service

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Marlena_Cricket
Community Manager
366 replies
11 months ago
3 December 2022
Answer

Hi @Jaymefar and welcome to the Community Forum. We’d like to take a look at your account and the current coverage in your area so that we can determine the cause of your service issues. Please send us a PM to @CricketSupport and include the name on your account, your wireless number, the IMEI number of your phone, and the complete address where you’re experiencing issues.