not able to order anything off the website?

  • 29 February 2020
  • 1 reply

Why can't I ever order a new upgrade phone off the website? I have been having this problem for years now. However I've tried different forms of payment cards, check to see if the address matched with the card and it always does. I also tried a different browser and different devices to order my devices and still the same problem. What gives? I'm about to go to another company like Verizon.

Best answer by James_Cricket 1 March 2020, 00:38

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Userlevel 4
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Hello @Kipper23! Welcome to our Cricket Community Forum and thank you for your post. We are sorry to hear that you are experiencing issues with ordering online. We would like to look into this issue further for you. Please reach out to our support team on Facebook ( or Twitter (@cricketsupport) with the details of your issue.