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Not receiving calls

  • 30 November 2019
  • 1 reply
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I just switched to Cricket yesterday and I’m not able to receive any calls.. I can make calls it’s just receiving that is the problem... I have the IPhone 7 Plus...
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Best answer by James_Cricket 30 November 2019, 22:45

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J
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Hello @Arleeth18! Welcome to our Cricket Community Forum and thank you for your post. Sounds like you might be experiencing mixed service which is normal after porting your line over to a new carrier. If you continue to experience this after 48 hours, please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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