Question

Online Order Cancel

  • 18 November 2021
  • 1 reply
  • 20 views

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I am trying to add my 5th line on my account after purchase is completed and all the port requirements are confirm order gets cancel after 20 minutes. I tried multiple times and order keeps getting cancel and this is very frustrated. Called customer service and rep suggested to wait for a supervisor to contact me back and nothing happened. Please help me.


1 reply

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@carrillogian 

Thank you for commenting! We’re sorry you’ve had trouble! If you currently have a pending order, you’ll need to wait till it is activated. If not, the best option for you is visiting the nearest Cricket store to you to complete your activation: https://www.cricketwireless.com/stores/

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