Online support

  • 15 November 2020
  • 1 reply

What is going on? Cricket you have really dropped the bomb. I have been online for an hour and half waiting to chat with a sales expert to purchase new phone and port in number. I called and received a live person within 3 minutes but for some reason I can chat online and they can't help me with online purchase. I am fixing to find a new provider. #verydisappointedcustomer

1 reply

Userlevel 4
Badge +4

Hi @christycatchley 

Thanks for posting. We apologize for the extended wait times, if you still need help or have any questions, we recommend reaching out to our support team on Facebook ( or Twitter (@cricketsupport) so they can walk you through the process.