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order pending with no purchase

  • 30 August 2023
  • 1 reply
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I attempted to modify my plans to include a hotspot feature, but while entering my payment card information, the process froze and subsequently logged me out of the app on my phone. Currently, there's an ongoing pending order, and I'm unable to proceed any further. How can I resolve this situation?

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Best answer by MarceloF 1 September 2023, 20:05

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Hey @shroutfrhatada5h ! Welcome to the Cricket community forum and thank you for your post. Please PM @CricketSupport for additional assistance.

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