Ordered online no confirmation

  • 23 June 2018
  • 1 reply
  • 159 views
C
I placed and order online earlier. It would take my address so I changed it and it said my card was declined. I checked my card and the money was taken out for the order but I have recieved no confirmation. Tried to call support and was told to call back tomorrow????? Help!

1 reply

D
Userlevel 3

Hello, if the card was declined then the funds you are seeing are a hold and will fall off.  It can take up to 72 business hours for the funds to be removed. 

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