Question

Ordering Online Issues

  • 7 February 2022
  • 8 replies
  • 623 views

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When trying to order a new upgraded phone on my account I get the following error message from Cricket.  “Looks like you’ve reached the maximum orders permitted for this address. Sorry about that!”.  This error message has come up with the last 2 phones I had upgraded.  Waited at least 2 days and was able to order.  

I have 2 accounts through cricket 6 lines, I have ordered and spent at least $500-$800 in the last 2-3 months upgrading all of our phones.  For the last phone we are wanting to upgrade and pay almost $500 for this phone. 

I have contacted numerous times through the cricket chat, to no help.  They say to go incognito, which doesn’t work either and last person told me to wait at least 1 week and try again.  ?????????????

Sounds like cricket doesn’t even know how to fix their problems, or want money.  I tried to go to the local store, guess what, they don’t even carry that phone.  Really? How do you get new customers, if you don’t carry all of the phones you offer, especially a newer Galaxy S20.  

I can go on and on, over the last 2 months I have had to contact cricket at least 20 times for issues with ordering phones to activating phones and to get money back after their auto pay system didn’t work and shut off 1 of my accounts, then tried to charge me an reactivation fee for their mistake.  That was a hassle, lets take your money and tell you we ”Cricket” messed up, but didn’t want to give it back.  HA.     

Please don’t tell me to go to Twitter or Facebook, because I have neither of these.  How do I actually speak with someone that knows how to fix this issue!.  

 

I’m waiting,

Phillip Wilson 


8 replies

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I’ve been waiting for 2 weeks on the same issue. No resolution, no communication, nothing. Anyone know a good phone company?  I though I had one. Guess I was wrong. It seems  Cricket Wireless is where common sense and customer service go to die.

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Common order picking problems include choosing the wrong product, the wrong color or the wrong quantity. Common order packing problems include missing products, incomplete orders or improper packaging, which can lead to product damage. EmployeeConnection

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The customer is having trouble ordering a new upgraded phone on their Cricket account and receiving an error message saying they've reached the maximum number of orders allowed for their address. They've contacted customer service multiple times but haven't received a satisfactory solution. The local store also doesn't carry the desired phone. Cricket's customer service and delivery services in Las Vegas appear to be lacking in this situation and it's worth considering finding an alternative provider.

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You should have a Cricket month to month rate plan that costs $30/month or more; The redesign telephone should be new and bought from a Cricket store or online at www.cricketwireless.com; You can overhaul your telephone just once like clockwork; A $25 gadget update charge applies to telephone overhauls in Cricket stores and on the web. Cheap Dissertation Writing Service

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I'm sorry to hear about the issues you've been having with Cricket regarding the upgrading of your phone. It's not uncommon to experience difficulties while ordering new phones, especially when there are restrictions in place to prevent excessive orders. However, it's important that the company provides a clear solution to these problems.

It sounds like you've tried reaching out to Cricket's customer service, but haven't received any helpful responses. If you're still encountering issues after waiting a week and trying incognito mode, it might be worth reaching out to a higher authority within the company.

In the meantime, I would like to suggest considering using a social media verification agency for your social media accounts. This will help to ensure that your online presence is professional and trustworthy, and can increase your chances of getting the phone upgrade you need. By utilizing a social media verification agency, you can have a third-party expert validate your online identity, which can help you build a more credible reputation online.

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I'm sorry to hear about the issues you've been having with Cricket regarding the upgrading of your phone. It's not uncommon to experience difficulties while ordering new phones, especially when there are restrictions in place to prevent excessive orders. However, it's important that the company provides a clear solution to these problems.

It sounds like you've tried reaching out to Cricket's customer service, but haven't received any helpful responses. If you're still encountering issues after waiting a week and trying incognito mode, it might be worth reaching out to a higher authority within the company.

In the meantime, I would like to suggest considering using a social media verification agency for your social media accounts. This will help to ensure that your online presence is professional and trustworthy, and can increase your chances of getting the phone upgrade you need. By utilizing a social media verification agency, you can have a third-party expert validate your online identity, which can help you build a more credible reputation online.

He Literally said "Please do not have me go to Twitter or Facebook" because he does not have either of those...🤷🏼‍♀️🤦🏼‍♀️

So then why go and ask him to "Utilize a Social Media Verification Agency"?

I swear half of the questions on here clearly state either what they have Done, or Don't want to do. But then people reply with whatever they said they didn't want to do. Do people even read the entire question/problem? Obviously not.🤦🏼‍♀️

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