• 9 August 2018
  • 3 replies

I set up monthly payments to be taken out on the 3rd, but Cricket takes the payment out a day in advance. Why?? Also I was charged twice for the month of August for my payment. I can't seem to talk to a person, I'm getting the run around and it's starting to piss me off. I've had to call 4 times to get my payment date changed to the 5th OMG WHAT A HASSLE & IVE ONLY BEEN WITH CRICKET FOR 1 MONTH. Is this something I have to look forward to every month on payment day. I HOPE NOT! CRICKET REFUND 1 OF MY PAYMENTS ASAP

3 replies

Userlevel 4
Badge +5

Hey there! Welcome to the Cricket community forum and thank you for your post. We are more than happy to assist on this matter. We ask that you please reach out to us on our National Facebook page ( or our National Twitter page (@CricketSupport) via direct message for assistance. Thank you again.

Did you ever get this resolved? I'm interested, because I need to adjust our payment date, too.
Userlevel 3
Badge +1

You can change your payment date through the MyCricket app.