Phone not calling or receiving calls

  • 2 September 2023
  • 1 reply


My wife, myself and daughter all have Cricket wireless.  my number is 619 701 0130, wife’s is 619 701 6516 and they both work perfectly.  My daughter just got a new iPhone X and we inserted her sim, and it shows Cricket Wireless on the home screen… but when ever she makes calls, no sound and then it cuts off.  When we call her it goes straight to voicemail.  Her number is 760-496-4956.  She can’t even call 611.  Can you help?



Best answer by MarceloF 5 September 2023, 16:56

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Hey @caligator ! Welcome to the Cricket community forum and thank you for your post. For further assistance please PM @CricketSupport. We’d be happy to take a further look into this matter for you.