Phone placed on national block list.

  • 27 June 2021
  • 1 reply

So purchased phone online, UPS delivered to the wrong address. Cricket informed me they couldn't do anything. So i filed a dispute with my bank to get my money back. UPS found my phone and delivered it 5 days later this was in March. June 18 Cricut cut my service and reported my phone stolen, after talking to my bank the situation was rectified and the money was credited back to Cricket. But as of today as I type this my service is still suspended because my phone was placed on a national block list and I have yet to be able to use my phone.

1 reply

Userlevel 4
Badge +4

Hi @Lilhoun80 

Thanks for posting. Our support team would be happy to review further and assist with this case. Please reach out to our support team on Facebook ( or Twitter (@cricketsupport) with the details of your issue, your wireless number, name, and IMEI of device that is blocked for further assistance.