Poor customer service

  • 26 August 2020
  • 1 reply
  • 26 views
M
I placed an order for a new service with Cricket. The add says next business free delivery. I have spent over 3 hours with their uneducated customer service and I still have not received my phone nor have I received any tracking number. This is not a good way to start a new business relationship. I am about ready to cancel my order. At this point I cannot say that I have had a good experience nor can I say that I would recommend their service. What I can say is BUYER BEWARE!!!

1 reply

Julie_Cricket
Userlevel 2

@Mholt1970 

Thank you for commenting on our community Forum! 

We appreciate these details and would love to assist you with locating your order. Can you tell us when it was placed? 

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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