Best answer by Marlena_Cricket
View originalProblems ordering on-line
Hi
I have exactly the same issue! I tried 3 different credit cards and called the bank. The bank already authorized the charges but the order can't go through. I got tons of pending charges from Cricket Wireless. The support promised me that the money will not be charged. If that is not true, I have to open credit card dispute. What a pain!
Hi
Similar problem
Shipping / credit card address miss-match.
Cannot cure. Shipping and billing address will not separate. Most on-ling processing allow for separate addresses shipping and billing.
I cannot alter credit card billing address - P.O. box # [requires phone call - I lost my phone]
Order processing refuses to accept any p o box numer
This is the most ridiculous thing I've seen. I'm trying to add my daughter to my plan, but she is off to college. I need to ship the phone to her, but the billing address is my home address. It doesn't make sense that they can't separate these address fields.
The main problem is the use of bad software for mass mailing letters. My daughter is in college and they use internal resources and databases for communication. I know there are educational resources that require external authentication.
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Haha how much comments
I had this problem for 3 or 4 days in early November until the port finally opened.
People said it was a browser issue, so I tried every browser I could think of. Chrome was my first attempt, and it failed. Then I tried Firefox without any add-ons, and it still failed. I then tried Internet Explorer, Safari for Windows, and Epic Privacy Browser, all of which failed on the same or earlier page.
Finally, I tried one more browser, a Chrome variant called Chromium Canary that has no add-ons of any kind. I also tried to sign up around 3 a.m., hoping to be online when it was least busy. It finally worked, but I'm not sure if it was my fault.
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