Received 'changes were made to my cricket account' text message

  • 19 January 2019
  • 1 reply

Received text stating changes were made to my account and was provided a link to view changes.. After logging in theres no indication that changes were made to my account. And i never made changes so what gives? Also when trying to view details of my plan i get a pop-up stating that im unable to view details at this time with the header saying 'grandfathered plan' in place. Wtf?

1 reply

Userlevel 4
Badge +5

Hello @Keelhaul,

This message is sent when anything changes on the account. It could be from a sim card change, changing devices, adding or removing features, etc. If you need further assistance you can contact any of our support teams.