Remove one line from current 5 line plan

  • 12 May 2019
  • 1 reply
  • 13132 views

Hello,

I am trying to remove a line from family cricket plan but I am unable to do so.

I have tried using the app and website : But no option to remove line is available

Tried reaching out to cricket store : The person in-charge said 611 would do

Tried calling 611 : No help, because no options to remove line or change account settings available.

PM to Cricket wireless Facebook page : No response

 

Need help urgently. Please get back to me as soon as possible.


1 reply

Userlevel 4
Badge +5

Hello @rup

You can remove a line by calling, chatting, or contacting us via social media (Hours are 8a-9p est). To speak with a representative over the phone you can just hit 0 a few times.

Thanks!

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