return status

  • 17 March 2023
  • 1 reply

Badge +1

Hello can an employee please help with a return status? The phone was received back by cricket warehouse on Tuesday and I still haven’t received a confirmation email. What is weird is that instead of receiving a Return Received Confirmation Email, I received a CANCELation email….which makes completely no sense to me.  Can someone please help me with my rma# and case? Thanks 


Best answer by jdor_Cricket 18 March 2023, 16:20

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Userlevel 4
Badge +4

Hey @vartan14Pro !


We’d be happy to check this out for you. Please send our @CricketSupport account a PM with your order number, RA# and tracking for return (if available), and wireless number / name associated with order.