service outage

  • 22 April 2023
  • 2 replies


My service is out on both phones on my plan. Bill is due at a later date. Both phones service turned off at the same time. One says emergency calls only when trying to call 611 and the other says that phone isn't registered on a network. RAPID CITY, SOUTH DAKOTA.


Best answer by ds329a 23 April 2023, 00:43

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2 replies

Userlevel 2
Badge +4

Hi there! We are sorry to hear of your service issue and would be glad to take a closer look into this for you. May you Private Message us @CricketSupport and provide 

1. The name and wireless number associated with your account
2. Your device IMEI number and the current software version
3. The complete address of where you experience the service issue

Badge +1

Rogers is giving customers free credit to offset the huge power outage across Canada.

Regards: Concrete Constructions