Service problems

  • 23 December 2019
  • 1 reply

12- 23-19 Service problems since last week, not repaired after tickets put in! 1 phone/account states private# out going other still no voice mail service! Other accounts in zelienople, Pa. 16063-2929 area having major issues also no texts no service calls not working no voice mail, its been a week! Gonna have to get new service! Im losing business! Never had problems for almost 20 years and I dont use face book. Please please look into into?! Sincerely John

1 reply

Userlevel 4
Badge +5

@Decoman514 This sounds like it may not be a Cricket issue. You number showing as private caller is likely a setting in your phone. On the iPhone it is under settings>phone>show my caller ID and I think something similar on Android. Voicemail issues are also likely a setting. Cricket has troubleshooting on their website for common vm issues. If you're not getting signal there may also be a tower down, their chat or call center should be able to look that up if you're not on social media.