Service suspended on one line only

  • 8 June 2021
  • 1 reply

My bill was paid two days before it was due. Service is suspended only on my phone but my other four lines  still work. It shows there’s no payment due. I have a confirmation for my payment. Why is my line suspended and how do I fix this because they’re not open until morning.

1 reply


Hi @brandelee , service can be interrupted if you take your sim card out. We’ll be happy to take a look into this for you and try to resolve this. Please contact us at Cricket Support on Facebook ( or Twitter (@cricketsupport) for additional assistance.