Temporary Password Issues

  • 11 May 2020
  • 1 reply

I recieved a temporary password via text to create an account on the Cricket app, when I returned to the page to try to insert the password it rejected me and said that there was already an existing account with my #.

1 reply

Userlevel 4
Badge +4

Hi @yessy10 Welcome to the Forum! You should be able to hit "Forgot Password" to reset your password. If you continue to have issues feel free to reach out to Cricket Care by dialing 611 from your device or our support team on Facebook (m.me/cricketwireless) and Twitter (@cricketsupport) with the details of your issue.