Don't worry! This has happened to me too on their website! I just used the forgot username button first, and once i got that i was able to use the forgot password button.:smileyvery-happy:
I can not do it
If you are not able to do forgot username and then forgot password, probably the best bet is to call Cricket Support or reach out to them on Facebook/Twitter for help.
I can’t log in because I’m not getting the verification texts
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