Trying to get into my account but no service

  • 22 August 2022
  • 1 reply


So basically I’ve been with cricket for a whole year and the last 2 or 3 months I have not had service because money has been tight well I try signing into my cricket account and it tells me my account has been deactivated. I tried making a new account but it wants to send a temporary password to the cricket number but I can’t get anything because I haven’t had service. Please help. 


Best answer by jdor_Cricket 23 August 2022, 19:29

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Userlevel 4
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Hey @kodyh51198 !


I’m sorry to hear about that experience. Our support team can look into this for you. Please send us a private message to our @CricketSupport  account with the name on your account, your wireless number, and the details of your issue. This information will help guide us towards a quicker resolution.