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Update caller ID (CNAM record)

  • 24 February 2023
  • 3 replies
  • 271 views

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How do update the caller ID that is shown on the recipients phone, when placing an outbound call?

 

According to this article, these requests can be made directly through your phone carrier.

https://blog.hiya.com/national-caller-id-database

 

Directed to Cricket support: Where do we go to do this?

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Best answer by MamasitaMarz 13 March 2023, 20:59

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Userlevel 2
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Hi @cbarsis We thank you for reaching out to Cricket Forum! We would be glad to assist you further. May you Private Message us @CricketSupport for further assistance. 

Userlevel 3
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Hey @cbarsis you can update it yourself on HIYA, fyi 

https://hiya.com/manageyourcallerid
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Honestly, this is a really hacky solution.

We should be able to do this at the carrier level, just like you are able to with Verizon/ATT. 

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