Very disappointed in customer service.

  • 10 November 2020
  • 2 replies

Took my brother there to get his talk back feature off his phone and the lady at the desk had no clue... he stayed there 15 minutes and she still couldn’t perform one simple task

2 replies

Userlevel 1
that's cricket in it's entirety,but they sure "know" when they're taking money from customers,which they are more than happy to do
Userlevel 3
Badge +5

Hi @Tchris & welcome to the Community Forum! We're sorry to hear you & your brother had a poor experience at one of our Authorized Retailer locations. We'd be happy to assist you on this platform today. What type of device does your brother have?