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wrong caller id cnam information

  • 27 December 2022
  • 1 reply
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Hi. One of my Cricket numbers shows up as a name, presumably that last person that had the number, instead of WIRELESS CALLER.  If it can’t be changed to the correct name, how can it be reset to WIRELESS CALLER?

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Best answer by Marlena_Cricket 27 December 2022, 19:55

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Hi @Chadhauze and welcome to the Community Forum! We can update your caller ID on our end, and you can also manage your caller ID experience on the Hiya site by clicking the link below. Feel free to send us a PM to @CricketSupport for additional assistance. Be sure to include the name you’d like to appear on your caller ID and your wireless number. 

 

https://hiya.com/manageyourcallerid

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