Question

5g network problem

  • 12 February 2021
  • 2 replies
  • 239 views
R

Why does the 5g network that is out now being so shitty as of recently?

I go from 5g one minute to LTE then to 4g the nxt. I want to either get this fix or yall need to stop advertising that yall have the best 5g network until u can get this fix cause it messes up my game and thats the whole reason y i went with this phone is for the faster network and storage space.

2 replies

J
Userlevel 4
Badge +5

Hello @Rebel420! Welcome to our Cricket Community Forum and thank you for your post. We would like to look into this issue further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.
R

Why does the 5g network that is out now being so shitty as of recently?

I go from 5g one minute to LTE then to 4g the nxt. I want to either get this fix or yall need to stop advertising that yall have the best 5g network until u can get this fix cause it messes up my game and thats the whole reason y i went with this phone is for the faster network and storage space.

 

While 5G is faster, the actual range is often far less than the frequencies used for 4G. So if you're on the edge of a 5G tower's range, you often will switch between the two services until providers get a more widespread rollout for 5G.

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