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About software and application updates

  • 21 October 2021
  • 2 replies
  • 72 views

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Hi,

 

I have a Moto G Power, and I cannot figure out how to make it install my Software and app updates using my Data. I don't have easy access to Wi-Fi and nothing has been updated in a few months. I'm getting worried, I know there's no faster way to ruin a phone than let the apps get to far behind. It just will not give me the data option. Someone told me I have to factory reset my phone to switch it to data. I'll do it if I have too, but it's such a pain, I want to make sure there's no other way first.

 

Thanks in advance.

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Best answer by piqugu 10 November 2021, 00:21

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2 replies

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@piqugu 

Thanks for commenting on our Community Forum! 

To successfully complete your software update, please follow these steps:

  1. Make sure your device is connected to Wi-Fi.
  2. Open Settings.
  3. Select About Phone.
  4. Tap Check for Updates. If an update is available, an Update button will appear. Tap it.
  5. Install. Depending on the OS, you'll see Install Now, Reboot and install, or Install System Software. Tap it.
Badge +2

Thank you.

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