my free phone the cricket debut which i received for the acp program did a update and now will just power on and off showing the powered by android screen. I tried getting into the reboot/ safeboot and once i have that menu show it just restarts into the boot loop without allowing a selection to be made. went into a store like i was told i could when i signed up for it at a local event, they didnt even here out our issue and said they dont help with acp phones and that i needed to cancel and reapply to get a new phone because they dont fix them.
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