ACP Free Phone cricket debut Stuck in bootup loop

  • 19 November 2022
  • 3 replies


my free phone the cricket debut which i received for the acp program did a update and now will just power on and off showing the powered by android screen. I tried getting into the reboot/ safeboot and once i have that menu show it just restarts into the boot loop without allowing a selection to be made. went into a store like i was told i could when i signed up for it at a local event, they didnt even here out our issue and said they dont help with acp phones and that i needed to cancel and reapply to get a new phone because they dont fix them. 


Best answer by CD_Cricket 20 November 2022, 02:39

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Hello @LM01908, we are sorry to hear this. If you still need assistance, send a PM @CricketSupport with the phone number, name on the account, and details of the issue.


i cant turn on my cricket debut flip im pressing all buttons with no success. ive gotten it activated and have a phone # charged the battery. which buttons do i push to start it up? it only has 2 and neither have started it


I'm trying to get ACP my name is Cassandra pitre my number is 985-498-0412  I get food stamps and SSI