At your request, Android is blocking this category of notifications.?????

  • 19 April 2023
  • 2 replies

Badge +1

When my son texts me, I do not get an alert as I do from everyone else.  When I open the conversation with him, I click the three dots in the top right corner and see his number is blocked, and it has that message.  When I push the unblock button it will not unblock him.  Can anyone help with this?


Best answer by CD_Cricket 20 April 2023, 01:50

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2 replies

Badge +4

Hello @dansager1! We can look into this for you. Send us a PM @CricketSupport with the phone number, name on the account, and details of the issue.

Badge +1

The solution that finally worked was when I deleted his information as a contact on my phone and then re-entered the information again.  It worked!  Thank you Cricket!