Can't get a telephone number to help me at Cricket Wireless somebody with power

  • 9 August 2018
  • 3 replies

I have an LG Fortune phone which is no longer sold I find out by cricket they're defective they keep warranting them out sending me the same phone back LG Fortune when I ask to talk to somebody in power that has some Authority their supervisors have no Authority corporate has no telephone number their parent company AT&T you call their customer service you get the same customer service that you're getting at Cricket nobody can help I've been through for five LG Fortune phones since March does anybody have a direct number of somebody in America that can help at Cricket Wireless help

3 replies

Userlevel 4
Badge +5

Hey there! Welcome to the Cricket community forum and thank you for your post. We ask that you reach out to us on our National Facebook page ( or our National Twitter page (@CricketSupport) so we can assist in this matter. We look forward to hearing from you.

Badge +1

Does anyone kno wat I can do? Call cricket customer service n they just hang up on me. My phone been disconnected for a few days now and still haven’t heard y! My bill wasn’t due! So I called them I was told there was a payment from April 2022!!!!! Been charged back…how? Called bank and they don’t know. N yes I’m the only 1 paying this bill n always have! So I call to get it resolved.. it’s started at $71 n now it’s 95. Idk wat to do anymore? But paying that is not a option due to the fact that’s prepay 2. My bank didn’t do it 3. It’s been over a year! 

Userlevel 2
Badge +4

Hi @Jameice3 We would be glad to take a closer look into this for you. May you Private Message us @CricketSupport the name and wireless number associated with your account.