Cant hear callers

  • 24 July 2019
  • 2 replies

I have an LG Fortune 2. Yesterday I answered a call and could not hear them. Called them back, they picked up but I still couldn't hear them. Tried calling them back and hit the "speakerphone" and could hear them fine. Any ideas on a fix?

Best answer by Grod_Cricket 27 July 2019, 16:00

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Userlevel 4

@DebiJo Hi there we will be happy to help! Please try resetting the network settings and removing the sim card for 6 min before reinserting the sim card. 

most Cricket devices carry a 1-year Manufacturer's Warranty from the date of purchase. To make a warranty claim visit and follow the prompts on the site, or contact the Returns Center at 1-800-CRICKET (274-2538) for assistance. The support center will troubleshoot the device malfunction over the phone and provide instructions for the warranty return, if applicable.


Same issue only the person I call can't hear me or the person who calls can't hear me answer .
Mom had same problem , all cricket phone service .
I have a motola Moto .
All other sounds are fine