Cool pad internet freezes

  • 30 November 2018
  • 4 replies
  • 11 views

Hello, after 1month, I am having problems. After about 5-10mins, internet will not load pages. Says YOU ARE OFFLINE. Any ideas? Done resets, etc with Cricket support but still have prob. Thanks

4 replies

Userlevel 4
Badge +5

Hello @wildephoenix,



If you've tried troubleshooting the issue and are still experiencing this please reach out to our warranty team at 1-800-CRICKET.



Thanks!

OK, thanks. Is this a well known problem w/this phone??

IRONICALLY THE EMAIL I JUST TYPED DISAPPEARED ...ANYWAYS PURCHASED THE COOL PAD CANVAS IN SEPT AND BY JAN NEEDED A NEW PHONE, AFTER THE PHONE KEPT SAYING " IS NOT RESPONDING" TO EVERYTHING ...FACEBOOK, G MAIL, INTERNET, U TUBE ALL OF IT THE BATTERY DIED AND THAT WAS THE END OF THAT PHONE ! TOTALLY DISAPPOINTED

YES

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