• 10 July 2021
  • 2 replies

Badge +1

My phone is the Motorola g7 supra. I cannot send emojis... Just a blue box... How can I correct this? 

2 replies

Userlevel 4
Badge +5

Hello @machine501! Welcome to our Cricket Community Forum and thank you for your post. We are happy to assist you with this. Have you confirmed that your device is on the most recent software version? Also, are you using any downloaded add ons for the keyboard, or emoji keyboard from the Google Play Store? Are you using the stock messaging app or a downloaded messaging app from the Google Play Store? 

Badge +1

I am using the stock messaging app