Thank you for visiting & posting on the Cricket Community Forum! A factory reset of your device will not erase your network connection or SIM card info. It will however wipe your phone and return it to the startup state. Please be sure to back up your contacts, photos and videos in Google, or save them to your SD card prior to completing your factory reset. Also, make sure you know your Gmail address and password so that you can log back into it to retrieve your info after the reset. Thank you for being a part of the #CricketNation!
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.