Getting rid of Xfinity screen

  • 11 June 2019
  • 3 replies
  • 21 views
J

How do I get rid of the Xfinity screen permanently so it won't keep popping up from time to time?

Brand new Moto G7 Supra just purchased from Cricket and activated last night.

I don't have an Xfinity account and don't want one.  Don't see anything about Xfinity in settings or list of apps.   Screen has both the Comcast and Cricket Wireless logos.

 

 

3 replies

Grod_Cricket
Userlevel 4

@JimsailWhen you are on Facebook type @cricketwireless in the search bar and our page will show up. When you are on the page send us a private message.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.
J
How? I clicked on your link but it did not give me a space to write anything.
Grod_Cricket
Userlevel 4

@Jimsail We would like to look into this further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter(@cricketsupport) with the details of your issue.


 

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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