Getting rid of Xfinity screen

  • 11 June 2019
  • 3 replies

How do I get rid of the Xfinity screen permanently so it won't keep popping up from time to time?

Brand new Moto G7 Supra just purchased from Cricket and activated last night.

I don't have an Xfinity account and don't want one.  Don't see anything about Xfinity in settings or list of apps.   Screen has both the Comcast and Cricket Wireless logos.



3 replies

Userlevel 4

@JimsailWhen you are on Facebook type @cricketwireless in the search bar and our page will show up. When you are on the page send us a private message.

How? I clicked on your link but it did not give me a space to write anything.
Userlevel 4

@Jimsail We would like to look into this further for you. Please reach out to our support team on Facebook ( or Twitter(@cricketsupport) with the details of your issue.