Question

Go to Cricket store for replacement phone?

  • 5 March 2021
  • 1 reply
  • 325 views
Q

I need a phone tomorrow and i can not wait the 1 to 3 days for a mail replacement phone. Can i go to a cricket store location to file a claim and get a replacement phone?

1 reply

J
Userlevel 4
Badge +5

Hello @QueenTalesha! Welcome to our Cricket Community Forum. Unfortunately, you won’t be able to receive a replacement device via warranty at your local Cricket store. This device will need to be shipped out to you. You can see details of our warranty process and how to file a claim in the link below:

https://www.cricketwireless.com/support/orders-and-activations/warranty.html

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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