• 7 September 2022
  • 1 reply


i just got my new phone on the 27th of Aug. and now it wont charge and i dont know what i should do bc i dont have the money to get a new one. and it bs that it just stop working out of no where can ig et a replacement one bc it hasnt been 30 days sence i got it 


Best answer by CD_Cricket 7 September 2022, 22:08

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Hi there. We’re sorry to hear you're experiencing issues with your new device. We do offer a 1-Year Manufacturer Warranty on all of our new devices. To make a warranty claim visit the link below and follow the prompts on the site, or contact the Returns Center at 1-800-CRICKET (274-2538) for assistance. The support center will troubleshoot the device malfunction over the phone and provide instructions for the warranty return, if applicable.